Delete

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1094
LatestTicket
CreatedAt: 1/29/2021 1:50:11 PM
UpdatedAt: 11/16/2021 11:11:40 AM
Subject: water
Description: journal captured<br><b>Journal Number</b>: [172886]<div><br></div><div>Close duplicate query. Resolved on ref 1052<br></div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 1172
OpenedBy
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType: 51
Escalation
EscalationCron: 185
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-29T13:47:05.519Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T09:55:11.972Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-12T12:05:16.295Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-16T11:11:28.652Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 111
CreatedBy1
UpdatedBy1: 3
ResolvedAt: 11/16/2021 11:11:40 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3