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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1094
LatestTicket
CreatedAt
1/29/2021 1:46:14 PM
UpdatedAt
5/27/2021 4:24:21 AM
Subject
water
Description
six months policy applied<br/><b>Journal Number</b>: [172767]
Priority
Disposition
24
ConversationType
3
Parent
Account
1172
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
51
Escalation
EscalationCron
184
History
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-29T13:43:07.386Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
51
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12
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