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EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
99
LatestTicket
CreatedAt
6/9/2020 7:49:16 AM
UpdatedAt
2/24/2022 11:16:33 AM
Subject
Log Query
Description
All Services is reflecting on account number 10422572 but consumer indicates that a different account was open 10422421 thats in credit by R<span id="baseForm:a4jContentPanel"><span class="" style="width: 104px;text-align: right;">6055.03 and wants it to be transferred onto his main account 10422572 consumer indicated that he is trying to fix this and want the account where the credit is on closed.</span></span>
Priority
Disposition
27
ConversationType
3
Parent
Account
115
OpenedBy
23
AssignedTo
23
Region
2
Department
23
QueryType
12
SubQueryType
108
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-16T11:37:15.439Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:03:09.966Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
108
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:16:33 AM
Thread
ResolvedBy
23
WasCreatedByCustomer
HasIvrcall
Creator
23
Updator
14
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