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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8313
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LatestTicket
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CreatedAt
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7/22/2021 1:45:38 PM
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UpdatedAt
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8/4/2021 10:09:12 AM
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Subject
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Late termination
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Description
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Late termination 201508-2021060<br/><b>Journal Number</b>: [528030]
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Priority
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Disposition
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28
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3
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Parent
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Account
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7322
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OpenedBy
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AssignedTo
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2
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Department
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23
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6
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-22T13:45:40.077Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-27T10:50:42.098Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-04T10:07:27.794Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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107
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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172