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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
1084
LatestTicket
CreatedAt
1/28/2021 12:22:21 PM
UpdatedAt
10/27/2022 8:15:37 AM
Subject
TRANSFER WATER CHARGE
Description
TRANSFER WATER<div><b><u><br></u></b></div><div><b><u>QRC RESPONSE: </u></b>Request on meter location sent to service department. In order to transfer meter verification needed on where it serve.</div><div><br></div><div>2022.10.27 CLOSED WATER METER AS PER WATER WORKS</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1165
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
1
SubQueryType
45
Escalation
EscalationCron
177
History
[{"op":"R","uid":"5","un":"ivanh","dt":"2021-01-28T12:22:29.396Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-17T08:40:05.010Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T07:07:28.466Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T07:20:30.547Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-27T07:23:28.110Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
18
ResolvedAt
10/27/2022 8:14:41 AM
Thread
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4
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