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EscalationLevel
LatestCall
1140922
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
46007
LatestTicket
CreatedAt
5/3/2023 7:08:50 PM
UpdatedAt
5/3/2023 7:09:06 PM
Subject
IVR call: statement
Description
Received call for statement for account 20016378 sent message: 41303
Priority
Disposition
8
ConversationType
2
Parent
Account
30881
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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