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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
45600
LatestTicket
CreatedAt
4/28/2023 2:11:39 PM
UpdatedAt
5/17/2023 8:06:30 AM
Subject
water
Description
plumbers letter<div><b><u>QRC RESPONSE:</u></b></div><div>Monitor account, need 2 more readings to process leak credit.</div><div><br></div><br/><b>Monitoring Reason</b>: [undefined]
Priority
Disposition
21
ConversationType
3
Parent
Account
32745
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
6
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