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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
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LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
42352
LatestTicket
CreatedAt
4/24/2023 10:24:19 AM
UpdatedAt
4/24/2023 10:24:23 AM
Subject
Refuse on owner and body coporate account
Description
Refuse charged on owner account, 10330595 is a duplicate charge and needs to be removed, the Refuse charge is on the body coporate account number 10330599. Account 10330595 is for a storeroom in the basement and should not be charged.
Priority
Disposition
23
ConversationType
3
Parent
Account
12918
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
4
Subcategory
119
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
3229
Updator
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