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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8243
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LatestTicket
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CreatedAt
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7/21/2021 7:53:39 AM
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UpdatedAt
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7/3/2022 10:52:31 AM
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Subject
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PLUMBERS LETTER/WATER
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Description
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PLUMBERS LETTER SUBMITTED FOR REPAIRS DONE FOR LEAK DETECTED.<div>monitor consumption, account protected </div>
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Priority
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Disposition
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30
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ConversationType
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3
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Parent
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Account
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7256
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OpenedBy
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"16","un":"cumilem","dt":"2021-07-21T07:52:29.778Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-15T10:26:24.364Z"},{"op":"R","uid":"893","un":"nasiphina","dt":"2022-04-13T08:51:59.449Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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Thread
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HasIvrcall
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Updator
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15