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EscalationLevel
LatestCall
457972
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8028
LatestTicket
CreatedAt
7/20/2021 7:18:01 PM
UpdatedAt
7/20/2021 7:18:02 PM
Subject
IVR call: balance
Description
Received call for balance for account 10398247 undefined
Priority
Disposition
7
ConversationType
2
Parent
Account
7063
OpenedBy
AssignedTo
Region
Department
QueryType
78
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
78
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/20/2021 7:18:02 PM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
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