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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43917
LatestTicket
CreatedAt
4/11/2023 3:59:48 PM
UpdatedAt
4/11/2023 3:59:49 PM
Subject
Water query
Description
High water bill from July 2020 to December 2020 and from January 2021 to July 2021.
Priority
Disposition
5
ConversationType
2
Parent
Account
32301
OpenedBy
34
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
77
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
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