Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3102
LatestTicket
CreatedAt
4/8/2021 7:54:54 AM
UpdatedAt
1/6/2022 9:16:13 AM
Subject
Leak letter
Description
Plumber's report provided by consumer and filed.<br/><b>Journal Number</b>: [880175]<br/><b>Journal Amount</b>: [26644.56]
Priority
Disposition
25
ConversationType
3
Parent
Account
2687
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-08T07:50:59.598Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-13T13:59:26.975Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T10:07:26.708Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-06T09:15:38.812Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
1/6/2022 9:16:13 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4