Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3085
LatestTicket
CreatedAt: 4/7/2021 1:27:41 PM
UpdatedAt: 12/1/2021 9:20:11 AM
Subject: Six months policy
Description: Please assess account for six months policy.<div>six months policy applied.</div><br/><b>Journal Number</b>: [709320]
Priority
Disposition: 24
ConversationType: 3
Parent
Account: 2675
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T13:27:43.449Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T06:27:01.593Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T10:53:20.513Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:57:08.551Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2021-12-01T09:18:47.377Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12