Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3073
LatestTicket
CreatedAt
4/7/2021 12:45:53 PM
UpdatedAt
2/6/2022 9:41:24 AM
Subject
High consumption
Description
Kindly assess a high consumption for this account&nbsp;<div>not qualify for six months policy .</div><div>account was charged for 188 days.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2665
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1363
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-07T12:42:03.066Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T06:47:16.056Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:18:11.612Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-06T09:40:20.062Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
2/6/2022 9:41:24 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12