Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3055
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LatestTicket
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CreatedAt
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4/7/2021 11:39:21 AM
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UpdatedAt
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11/20/2021 8:29:54 AM
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Subject
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water
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Description
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water leka credit done<br/><b>Journal Number</b>: [748578]<br/><b>Journal Amount</b>: [27301.90]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2656
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OpenedBy
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AssignedTo
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12
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1356
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T11:39:23.181Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T06:31:01.881Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:05:42.182Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-15T10:48:34.462Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-20T08:27:24.304Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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8
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ResolvedAt
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11/20/2021 8:29:54 AM
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Thread
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ResolvedBy
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12
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8