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IsOpen
Customer: 3047
LatestTicket
CreatedAt: 4/7/2021 10:11:52 AM
UpdatedAt: 10/31/2021 8:52:35 AM
Subject: High consumption
Description: Indigent account but water charges are high.<div>debt written off,consumption normal now and account is in order.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2650
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AssignedTo: 75
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1351
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T10:11:54.682Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T07:32:30.873Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T08:52:36.318Z"}]
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UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 12
ResolvedAt: 10/31/2021 8:52:35 AM
Thread
ResolvedBy: 173
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HasIvrcall
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Updator: 12