Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3046
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LatestTicket
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CreatedAt
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4/7/2021 10:05:27 AM
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UpdatedAt
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9/13/2022 8:35:53 AM
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Subject
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SIX MONTHS POLICY
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Description
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SIX MONTHS ADJUSTMENT DONE<div>JNL NO: 113878</div><div><br></div><div>2021/06 w/off cleared back charges of 2020/03</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2648
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OpenedBy
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AssignedTo
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11
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1350
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History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-04-07T10:05:34.038Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T08:51:54.683Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-10T09:26:08.200Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T08:57:14.827Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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9/13/2022 8:17:53 AM
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Thread
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ResolvedBy
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15
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3