Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3045

LatestTicket

CreatedAt

4/7/2021 10:00:53 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

Leak Letter

Description

ACCOUNT ADJUSTED<br/><b>Journal Number</b>: [238985]<br/><b>Journal Amount</b>: [-R14,081.33]

Priority

Disposition

27

ConversationType

3

Parent

Account

2647

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

1349

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-04-07T10:00:55.964Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-07T09:52:07.002Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3