Delete

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3062

LatestTicket

CreatedAt

4/7/2021 11:57:56 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

High consumption

Description

Please assess account for high consumption.&nbsp;&nbsp;<span style="color: rgb(31, 73, 125);">Please ref. to the below consumer says the meter was stolen which left the water running &nbsp;and the a new meter was installed.</span><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-ansi-language: EN-US">&nbsp;</span></p><br/><b>Journal Number</b>: [748582]

Priority

Disposition

27

ConversationType

3

Parent

Account

2658

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1360

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T11:58:06.710Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T07:43:08.072Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:10:46.890Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-15T10:47:14.698Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-29T07:47:45.166Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-29T07:49:20.607Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-11-29T07:49:40.607Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

18

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

18