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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3061
LatestTicket
CreatedAt
4/7/2021 11:41:27 AM
UpdatedAt
2/19/2023 6:50:51 AM
Subject
High consumptions
Description
Kindly assess a high consumption for this account <div>six months policy applied.</div><br><b>QRC Response : DATE 19/02/2023</b><div><b>DEBT WRITTEN OFF 01/2023</b></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2657
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1359
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-07T11:37:34.631Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T06:56:02.167Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T10:55:04.583Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:07:27.196Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:08:01.427Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
2/19/2023 6:50:51 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12