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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3055
LatestTicket
CreatedAt
4/7/2021 11:39:21 AM
UpdatedAt
11/20/2021 8:29:54 AM
Subject
water
Description
water leka credit done<br/><b>Journal Number</b>: [748578]<br/><b>Journal Amount</b>: [27301.90]
Priority
Disposition
27
ConversationType
3
Parent
Account
2656
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1356
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T11:39:23.181Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T06:31:01.881Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T09:05:42.182Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-15T10:48:34.462Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2021-11-20T08:27:24.304Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
8
ResolvedAt
11/20/2021 8:29:54 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8
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