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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3054
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LatestTicket
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CreatedAt
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4/7/2021 10:35:01 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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Duplicate charge
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Description
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Duplicate charge - (Refuse Dome)<br/><b>Journal Number</b>: [834 237]<br/><b>Journal Amount</b>: [-R9,961.02]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2653
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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4
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SubQueryType
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105
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"22","un":"asandam","dt":"2021-04-07T10:35:03.766Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-31T10:01:42.608Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T13:28:07.917Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-20T06:32:20.708Z"}]
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CreatedBy
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UpdatedBy
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Category
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4
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Subcategory
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105
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3