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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3049
LatestTicket
CreatedAt
4/7/2021 10:17:34 AM
UpdatedAt
4/1/2022 10:31:15 AM
Subject
High water consumption
Description
Kindly assess a high water consumption for this account.
Priority
Disposition
30
ConversationType
3
Parent
Account
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1352
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-07T10:13:41.256Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T08:53:11.156Z"},{"op":"R","uid":"56","un":"entlet","dt":"2022-04-01T10:31:15.736Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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